Cameras and Doorbells

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Resolved! Nest Doorbell - wired 1st gen

Hello - I have a Nest hello doorbell (1st gen - wired ). It worked great at our previous townhome with no issues and recently we moved to a new house. I went to install it at our new house and cannot get it to connect. It gets to “connecting to nest ...

Resolved! Limit doorbell chime to one nest hub

I have just installed a new Nest Doorbell (wired) and would only like it to ring on two hubs and one speaker in my home. I can’t find settings to allow me to do this.

camera nest 2 iem generation

When I use Google Home for the nest 2 iem generation camera configuration. It blocks the confidentiality instructions, it's impossible to click on the arrow. I have a Samsung S23 Ultra..

Need support

Need help in accessing my Google devices

Notification alert videos

I have a Google Nest doorbell and a Ring doorbell, and to be honest I like the Ring notification alerts better. For some reason with the Ring doorbell it seem more friendly to understand, you can view the video instantly. The Nest doorbell video noti...

Battery in Doorbell dying within hours

I charged my nest doorbell yesterday for 5 hours until it said fully charged and ready to remount. It is not overly cold outside, around 40 degrees F . I received a message around 5am saying it was going offline due to low battery and when I check th...

Cannot connect doorbell

I migrated my nest account to google. Everything migrated over except the doorbell, nest gen 1. tech said to rest to factory setting which I did, bit when installing still says it is connected to an old account (nest). I cannot sign into the old acco...

Resolved! Cannot add serial numbers on Nestcam Outdoor battery cameras

Trying to reinstall a camera, updated the app, tried to re-add the camera, gets to a point where it says "Choose the last 4 digits of your cameras serial number" "it may take a moment for your device to appear in the list". No list appearsand I've be...

Google Needs to do better

It's already been clearly communicated that the new Google Security cameras do NOT work with the Google Nest App... only with the Google Home app.My post is to emphasis that Google needs, and can, do better! You have some of the worlds smartest folks...

Need help with nest cam footage

I just signed up for Nest aware today, but I need access to past weeks worth of recordings??? Can was on and active throughout past week…

Google Nest Community

Blog Posts

Help Center

Forum Posts

How to: Change camera or doorbell Wi-Fi network

Troubleshoot setup: Google Nest camera or doorbell

Resolved! Nest Doorbell - wired 1st gen

Resolved! Limit doorbell chime to one nest hub

camera nest 2 iem generation

Need support

Notification alert videos

Battery in Doorbell dying within hours

Cannot connect doorbell

Resolved! Cannot add serial numbers on Nestcam Outdoor battery cameras

Google Needs to do better

Need help with nest cam footage

Buzzing chime

Nest outdoor camera not being discovered

Nest Wireless Doorbell (battery)

Nest outdoor cam (battery) wont config

Continuous recording for indoor wired nest cameras

Trouble shoot without QR code

Nest Wireless Doorbell

Automatic on/off issue with Nest cam indoor (wired...

Wired Nest Doorbell Constant Power Loss In Cold Wi...

Talk through nest cameras no longer works on iOS 2...