Nest camera thinks birds are a carbon monoxide alarm

[BufordH]

Google is pretty smart, but apparently not smart enough to program their security listening code to know the difference between an electronic alarm and a bird. Now that spring is sproinging I get endless notifications about carbon monoxide alarms outside but it's always just horny avians. Ugh sometimes Google is so bone headed. Between this and not being able to mute notifications for familiar faces it's concerning how they miss these things. 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?

Best Regards, 

Brad.

[Burton]

I am having the same issue.  I didn't encounter this previously but starting this spring happens a few times a day.

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

Best Regards,

Brad

[beyondzero123]

Yes this happens every day to us too. We need a button or something to tell the assistant that it was not a carbon monoxide alarm, and was instead just the horny avians...

[beyondzero123]

By the way this is only with our flood light camera, meaning the new devices. My original wired nest doorbell cameras do not get confused about birds.

[Brad]

@beyondzero123

Have you sent in feedback on this issue in the app? If not, I would suggest that you do! That goes straight to Google. As for the troubleshooting steps, have you tried to restart the cam and all that jazz?

Best regards,

Brad

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments.

Best regards,

Brad

[beyondzero123]

I did not realize that you could give feedback through the app about the specific event. I am going to do that whenever this happens. Thanks!