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Nest camera

KanzB
Community Member

1 of our Nest cameras will not charge I’ve changed charging cords and blocks around and still nothing and this camera didn’t give a warning it was going dead and it did help it’s our newest and less used camera 

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi KanzB,

 

Thank you for posting in the community. I understand the frustration you must experience when your Nest Camera fails to maintain its charge, particularly considering it's your most recent purchase. I appreciate all your troubleshooting efforts in this situation. I'm here to help.

For further assistance, please answer the following questions:

  • What model of Nest Camera do you have?

  • What's the status LED light do you see on your Nest Camera? (Refer to this helpful article about Nest Camera LED lights).

  • Are you able to check the camera feed?

  • Did you receive any notification from the Google Home app?

  • Did you notice or experience any power outages recently?

Please keep me posted on your findings.

 

Regards,

Byron