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Problem trying to recharge nest

Lmcadams3
Community Member

2 weeks ago

I have had my nest doorbell for 3 years, but now it's not charging even after resetting. I have tried removing and adding but my nest doorbell is not found as an option. Please help get my battery to charge.

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1 REPLY 1

moralesvicente
Community Specialist
Community Specialist

a week ago

Hi Lmcadams3, 

 

Thanks for reaching out to the Google Nest Community Forum. I’m sorry to know you’re experiencing trouble trying to recharge your Nest Doorbell. Don’t worry, I would be more than pleased to help.

I’m grateful for your time and effort in completing the troubleshooting steps outlined in the post. To provide you with accurate information, please help me out by answering the following questions:

  • What model of Nest Doorbell do you have? For your reference, check out this article: Technical specs for Nest cameras and doorbells. 

  • Did you receive any notification or error code from the app? 

  • Did you notice or experience any power outages recently?

  • How long did you try to charge up the Nest Doorbell? 

Any additional details you can provide will be helpful.

 

Regards, 

Daniel

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