Nest door bell and smoke alarm unable to connect to my Sky broadband

[asblood]

Hi, I can't seem to connect my doorbell or my nest protect to my Sky broadband. I try to connect to each device but end up getting an error codeod PO23(4.7) which I can't find an answer to. If somebody could point me in the right direction that would be great. Thanks Andrew. 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[asblood]

Hi Brad,

This issue is not sorted, if you could help with this I would appreciate it

Thanks Andrew 

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

Would you mind letting us know what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.

[James]

Hi there,
We just wanted to follow up one more time in case anyone else has any follow up questions or comments. If not, we'll go ahead and close this thread in another 24 hrs.

Thank you,
James