cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1566 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17671 Views
  • 0 replies
  • 7 kudos

Nest Floodlight issue

Hello All,The floodlights on my Nest Cam is hyper sensitive and is pretty much always on.This is my second post (first one got locked by the time I was able to respond).I have factory reset the system twice, uninstalling and reinstalling. I've also d...

ajones164 by • Community Member
  • 520 Views
  • 1 replies
  • 0 kudos

Nest Camera Battery failing

I've had my camera for two years now and it's been pretty good, sure it's got some weird quirks... Like having to gently warm it up to get it to fast charge. But in the last few months the battery has discharged very quickly, I was getting 3 months b...

JynErso by • Community Member
  • 425 Views
  • 1 replies
  • 0 kudos

Google Home for web clip download not working correctly

I was happy to see you can now download clips from using a web browser and that it doesn't have to be just motion clips. However, the feature doesn't work correctly. There is no way to specify which length of clip you want -- it chooses a random leng...

send9 by • Community Member
  • 493 Views
  • 1 replies
  • 0 kudos

Doorbell wired 2nd gen

My chime connector has an almost dime sized burn hole in the center. When connected no light blinking happened showing signs of low power. Is this common and do I need to replace chime connector?

Resolved! Cameras disappeared from Google Home

Saturday afternoon my 5 cameras (nest Battery) disappeared from my home app. I have some other apps on home that are still there and working. The same thing happened to my wife's home app.What happened and how do i get them back?

Jake21 by • Community Member
  • 705 Views
  • 1 replies
  • 0 kudos

Nest Outdoor Battery refuses to hard reset?

I have had two Nest Outdoor Battery Cams for a few months. One of them unexpectedly stopped working. I try to reset and it goes white light then to green light but the google home app is not finding it. So I tried a hard reset. It will not do a hard ...

pricebl by • Community Member
  • 464 Views
  • 1 replies
  • 0 kudos

Nest Doorbell Ring My Phone and Keep Ringing Until I Stop It

Why can't there be a SIMPLE SETTING to allow my Google Nest Battery Doorbell alert my Google Pixel Phone with a loud unique ring that continues to ring until I stop it???? The whole point of a wireless doorbell (at least in my case) is to be able to ...

Dataw by • Community Member
  • 501 Views
  • 1 replies
  • 0 kudos

Resolved! Hard wire a battery version and colour

I am in Sydney, Australia and I am looking to install a wired Nest Doorbell. I can't find a specific "wired' one however. Do I just buy "battery" which can also be hard wired? Also, does it only come in white?

Trewise by • Community Member
  • 692 Views
  • 1 replies
  • 0 kudos
to vote
Labels
Top Kudoed Users
View all