Camera Performance Improvements in the Google Home app Read more
Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
New Nest Hello Doorbell, 3 Nest Cameras (battery), and Thermostat Disconnecting
I had been using the original Nest Doorbell for several years and the Nest Thermostat for many years, and they performed reliably. Several months ago I found I needed to improve the security around my home, so I purchased the 3-pack of Nest cameras (...
Cannot get any History on my 2nd generation Google doorbell
Hello Family. I have a suscribtion for my Google nest wired doorbell. For some reason I cannot retrieve any past history. I cannot find out if my Nest account did transfer over. How can I get help to find out about my account. Can't get a person to t...
Broken lock clip
Hi, my back clip that locks my doorbell device in place is broken. It won’t come back out for me to lock it in place. I sent a ticket to google months ago with no update or response to date, which is ridiculous! Has anyone else had this issue and kno...
Nest doorbell battery- no audio on Android
Has there been a fix by google on this matter? I continue to not have audio via android. I tried speaking with a rep for a replacement, given google KNOWS of the issue and was advised that there isny anything they "google" can do. I swaped out for an...
Watching recorded footage on Google Home app - hear live audio from microphone
I have a Nest Cam indoor installed, everything has been working very well for month. I have enabled the audio recording and microphone. Whenever I playback the previously recorded video on Google Home, it seems it turns on the live microphone too. Is...
Google Nest Cam gen 2 wont factory reset
I have a 2nd generation battery Nest Cam which was working fine until I switched internet providers. I removed it from the Home App. I tried doing a factory reset, documentation, (holding the button down for up to 60 seconds) with the camera connecte...
Resolved! Doorbell buzzing and bouncing at chime
My doorbell chime is buzzing. When I took the cover off one of the chime boxes is bouncing constantly and making a bouncing and bussing noise. I just built my home and the electrician says I need a new door bell not a chime but I am not sure if it’s ...
Nest Hello is Peeling
My Nest Hello Doorbell is Peeling . Love the product, but it looks terrible in the front of my home. I have 2 nest camera's, and a thermostat and full subscription but if I cannot fix this I will have to change to a different make as this premium pro...
Resolved! When will the new Nest Doorbell (wired) Gen 2 come to The Netherlands?
In The Netherlands I can only buy the first gen Nest Doorbell (wired). When will the Gen 2 be available in my country?
Resolved! Nest door bell camera
My nest door bell camera is scratched am I able to get a replacement for it?
