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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15794 Views
  • 0 replies
  • 6 kudos

Nest indoor iq broken feed

Hi. The feed from my nest indoor iq cam is not working. Please see attached. tried unplugging and restarting. Any ideas?

IMG_1385.jpeg
150dpi by Community Member
  • 389 Views
  • 1 replies
  • 0 kudos

Battery life

After 59 minutes and 43 seconds troubleshooting on Friday, 3/22/2024, evening from 8:53pm, the doorbell battery is too low to have live video. During the troubleshooting, i set the doorbell to manufacture setting twice, reboot my wifi router once, re...

Lilychi by Community Member
  • 350 Views
  • 1 replies
  • 0 kudos

Turned off IPv6 and magic!

After almost 6 months of my Nest thermostat and Nest Hello doorbell not connecting to my Google Nest or Home apps I have finally cracked the code!I’m in the UK using a full fibre Community Fibre 3GBps connection. On a desperate hunch, I turned off IP...

Hyperion07 by Community Member
  • 1276 Views
  • 3 replies
  • 1 kudos

suppress the group of alerts from different cameras

I have several cameras and if someone pulls up in my driveway, gets out, brings something to my front door... I get car alert, person in driveway alert, person in front yard alert, person with a package alert, person at the door alert, doorbell rang ...

mpie by Community Member
  • 621 Views
  • 3 replies
  • 0 kudos

Trouble connecting nest doorbell to new wifi

I am having trouble connecting my existing nest doorbell (battery operated) to a new wifi name/password. I removed the device from my google home app, made sure my other google products are connected to the new wifi network name, restored the doorbel...

Outdoor battery camera stopped working

Outdoor battery cam, fully charged, went offline and stopped working. Removed camera from app. Tried factory reset several times for up to 60 seconds. No chime. Only white followed by green then off. Camera cannot be setup again. Called goggle suppor...

Resolved! Sound detection notifications - can’t find them

Hi all, this weekend I installed 2 Nest cams, 2nd gen wired. The purpose was to use them to hear when the kids are crying in their bed. To be notified when sound was detected. But I can’t find it anywhere. I can get notifications for people, animals,...

Tyas by Community Member
  • 1154 Views
  • 3 replies
  • 0 kudos

Google doorbell going offline after 10mins

Hi i have google camera doorbell since years nowstarting yesterday the camera on my app says “camera is offline please check WiFi connection”I have tired restart/factory restart router restart, removed camera from app etci have tried every possibilit...

Doorbell lens scratched

My Google doorbell (battery) is scratched on the lens from a fall. I reached out to service and they will not help as out of warranty. Spending money to replace it is insane as less than 2 years old. Any suggestions on how to fix this issue? When I a...

Mamasda by Community Member
  • 673 Views
  • 1 replies
  • 0 kudos
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