Nest doorbell cam cracking

[MttkTulino]

I am not certain which doorbell camera I have. I will attach a photo for your guidance on this. I really love the product. However this year it has begun to peel excessively. I was hoping you had a repair center so we can have this unsightly issue fixed. 

The other thing I wondered is their a discount code to upgrade our camera to the one that doesn't have the clear coating on the front? 

I just realized that it will not allowed to add a photo to this post. Perhaps you can email me and I can send you the image. 

Thank you for your time in reading this post. I look forward to your response. 

[EmptyNester]

You most likely have the original NEST "HELLO" doorbell.  Here is a picture of it (below).   

Also, this is a user forum so Google does not read or participate here.

Google is known for replacing this camera only if it is within the 1-year warranty period.    However you might want to open an official support ticket with Google and speak with a tech person and see what they say.   Here is the link to get you going (below).  Also they have never offered a discount code for the new doorbells.  But I hear that on 11/20/26 the newest (just released) doorbell Gen 3 will go on sale for $120.   Keep in mind it ONLY works with the GOOGLE HOME App and not the Nest app you are currently using.

Here is the link:

https://support.google.com/googlenest/gethelp

[MplsCustomer]

The transparent faces on all three of our 1st gen Google Nest Hello Doorbells have been peeling for sometime now.  Since all are past the 1-year warranty period, we purchased silicone "skins" on Amazon to cover the peeling shards.