Nest doorbell not ringing or connecting after a year with no issues

[Faisal_]

I've had my ring doorbell of over a year now and all of a sudden it died there is no ringing it wont connect to my phone however the doorbell itself makes a ring when pressed although it doesn't make a noise in the house

[Sarluke1]

Same exact issue. Supper said “oh well”. So unhappy 

[Billbug]

Very same thing happened to me. I've tried about everything and nothing works.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

Best Regards, 
Brad

[Sarluke1]

Yes. I have tried everything 

[Brad]

@Sarluke1

Please reach out to Support for further assistance.

Best regards,

Brad

[Sarluke1]

They offered no solutions which is why I turned to a group to help troubleshoot. It seems this issue is very common here 

[Brad]

@Sarluke1

I do not have any troubleshooting steps besides your basic Restart and Factory Reset options. This is still an issue with no solution quite yet. If you already spoke with Support, I am not quite sure what I can offer you, but if a Community Member has found a work around, or a personal fix for themselves, I hope they share it here.

Best regards,

Brad

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.

Best regards,
Brad