@Hawks, thanks for reaching out here in the Community. I'm sorry to hear about your experience on your Nest Doorbell. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
I appreciate the help, MplsCustomer.
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours.