07-05-2022 01:14 PM
Where can I get replacement parts for my nest doorbell? Contractor broke the mounting bracket while replacing my front door, and I can't find a place to buy a new one.
Thanks
07-05-2022 01:19 PM - edited 07-05-2022 01:20 PM
Hey there,
Thank you for your patience! Unfortunately, we do not process Warranty/Replacement Requests in these Community Forums. Spare Parts are also not available to users. You can look at third-party sites for those missing parts if you need them. If you are seeking a replacement, please contact Support.
Best Regards,
Brad
07-11-2022 04:03 PM
Hey ajmarks,
Appreciate the help, Brad. I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
07-12-2022 07:44 PM
Hey ajmarks,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie