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Nest doorbell wired stuck on zoom

Jenij
Community Member

The camera is no longer in a wide angle format. It is stuck in zoom. I have pinched and tapped and it does not go back to wide angle. Any suggestions?

1 Recommended Answer

Rubes
Gold Product Expert
Gold Product Expert

Could be possible it’s in “enhance” mode. See below link to get out of that mode:

Enhance Mode

View Recommended Answer in original post

4 REPLIES 4

Rubes
Gold Product Expert
Gold Product Expert

Could be possible it’s in “enhance” mode. See below link to get out of that mode:

Enhance Mode

Jenij
Community Member

Thank you so much! Didn’t even know that existed. Must have enhanced by mistake! Again, thank you for responding.

Rubes
Gold Product Expert
Gold Product Expert

Glad it worked! 

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@Jenij thanks for reaching out here in the community. We're glad to hear that it's resolved now. We can consider this one complete so let us know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

 

I appreciate the help, Rubes.

Regards,
Emerson