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Nest doorbell wired

fuji_carrera
Community Member

I live in Texas where it can, especially this year, get above the 104º.  It's been around that temp and above multiple days in a row. I know, it's horrible.  My Nest doorbell (wired) does not seem to be able to turn on in any fashion.  Zero lights.  I've connected it with a micro usb, I've checked if power is getting to my door.  All checks out fine.  Did it just burn out?  I've only had it for about 3 years.  Is there a fix or can I get this replaced.  I hope to not just hear, "You should just buy a new one."  I hope these are suppose to last for more than 3 years.  Even with Texas temperatures.  Thank you in advance.

4 REPLIES 4

Rubes
Bronze
Bronze

I’d recommend submitting a support ticket but the warranty is only for one year so I’d brace yourself for the “you’ll just need to buy a new one” line.

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Thanks for all of your help, @Rubes!

Best regard,
Brad

aatienza
Community Specialist
Community Specialist

Hey folks,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie