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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Can't add camera after changing wifi password

I changed my WiFi password and needed to reconnect my Nest Cam (battery). I followed the procedure of removing them from the app and then doing a factory reset, however once reset I can't add them back. When I scan the QR code, it just dumps me back ...

corwin01 by • Community Member
  • 627 Views
  • 7 replies
  • 0 kudos

Nest app video feeezing.

I see this are a lot of posts regarding this. For the past two months or so, video stops responding when reviewing recorded a live video. I have to swipe up to close the app out completely for it to work again, but it’s still only works for about a m...

Pjunts by • Community Member
  • 668 Views
  • 7 replies
  • 2 kudos

QR code not working

Yesterday I purchased the Google Doorbell and was convinced this product was great however I was disappointed to find out that the QR code does not work at all. I have scanned it through my wifi and an error message 'QR code doesn't contain any info'...

joanie1 by • Community Member
  • 704 Views
  • 3 replies
  • 0 kudos

Nest Chime Connector Replacement Availability

Hello,We incidentally left our chime connector at our previous home, and have no way of obtaining it. We are trying to replace it, but it appears that is not possible, which seems ridiculous.I've seen the thread here and tried the eBay link but it is...

tbox by • Community Member
  • 887 Views
  • 3 replies
  • 0 kudos

Nest doorbell (battery) wired issues

When I set up my nest doorbell (battery), I chose the wired option. However, even after I connected it to the existing doorbell wires, it is still using battery power.And because of this, it doesn’t give me the option to use it with my existing chime...

Nest Doorbell Delamination

Hello, My Nest Doorbell is not quite 2 years old and the front plastic is delaminating. Is there a way to send it in to be fixed? We have a 4 Nest products and this is the only one to have an issue like this. It doesn't sit in direct sunlight... or c...

NateL by • Community Member
  • 907 Views
  • 9 replies
  • 0 kudos

Need better Nest doorbell notifications

Since we travel a lot, the main reason we purchased the Next doorbell was to be on top of who rings our door bell when we are not there and know immediately when this happens. So far we are very frustrated that the only notification is a small banner...

Nest Doorbell Camera History not Available

I can see the event history on my phone App for both Nest App and Google Home, but I do not see an option to save the clip. I see an option to save clips when I log in from my CPU, however, I cannot view more than an hour of history. any ideas why or...

millerhr2 by • Community Member
  • 157 Views
  • 0 replies
  • 0 kudos

Nest Hello Chime connector

I recently moved and forgot to bring the Nest chime connector with me that was inside the doorbell chime box. Google experts- can I buy a replacement from you?

ZMA2 by • Community Member
  • 333 Views
  • 5 replies
  • 0 kudos

Nest doorbell peeling ( second time)

This is the second Nest doorbell I have had the problem of the unit peeling. Nest replaced my original unit with a refurbished unit, now it too is peeling ( just past the warranty period). I contacted Nest and spoke with a representative and he told ...

Torchr by • Community Member
  • 314 Views
  • 5 replies
  • 0 kudos
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