Nest Wired Doorbell Offline

[KrisC82]

I recently noticed my Nest Wired Doorbell had gone offline. It's about a year old and never had any issues in the past. I've followed the troubleshooting steps to no avail. After deleting the doorbell off the Nest app, i can no longer reinstall it. I continue to get error code NC023 relating to a Bluetooth error. Tried connecting several times on two different phones. Anyone had a similar experience and can share a workaround?

[Darkknight777]

I’m having the same issue

[Brad]

Hey there,

I am terribly sorry to hear that you're having this issue! I would love to assist you with this issue. If you are having issues with your Nest Cam or Nest Doorbell, I would suggest that you first start by restarting it. 

Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.

Best regards,

Brad

[aatienza]

Hey folks,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 

I appreciate the help, Brad.

Thanks,

Archie

[aatienza]

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie