09-05-2021 07:18 AM
I got a new Nest Doorbell battery version. I went through the set-up and got to the wifi network part. I chose my wifi then put in password and checked the box that said remember this password for the future. The next step gave me an error that said couldn't connect to network check password. So I tried setup again but this time I don't get the option to put in a new password because I checked the box that said automatically use this password. So it immediately goes to next step and I get the same error. How I I get the setup process to let me re-enter the password I told it to save?
09-05-2021 10:30 AM
Hmmmm, double check that you have the newest version of the GOOGLE HOME app. Go to the app store and search for it and see if is says something like "Update' available. Hope this helps
09-15-2021 02:46 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw the previous response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
09-24-2021 02:46 PM
Hello there,
I'm going to go ahead and lock it since we haven't seen an update in a while. If anyone has any other questions or concerns, feel free to create a new post.
Thank you,
James