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Nest doorbell

Smoke63
Community Member

When I bought my Nest doorbell and security cameras, I was mostly happy with the purchase. This about 3 yrs ago. My doorbell, after some some help from the installer, did what I expected it to. It would actually send a doorbell sound to my phone. I even was able to customize the sound. Mine was the doorbell sound from the Jetsons! The kids thought it was hilarious. Now it seems all I can get is a notification that the doorbell was rung. This isn't what I was sold on and what I want. I've went through all the settings that I can to try and bring back the proper notification, but it seems to not exist anymore. I'm on an android phone as I have been since buying the Neat system. If this feature is unavailable anymore, I'm seriously considering canceling my subscription and looking into another product. 

1 REPLY 1

maedacortez
Community Specialist
Community Specialist

Hi Smoke63,

Thanks for reaching out. I understand that you previously had Jetsons sound on your Nest Doorbell. I apologize, but this sound is not currently available. Some sounds are only available seasonally.

I recommend sending us your feedback. Your comments and recommendations are very important to us as we work to improve our devices.

Let me know if you have any other questions.

 

Regards,

Manuel