cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest hello gen 2 wired not sold in UK is telling

Levi1980
Community Member

Unless I'm wrong, Nest Hello doorbell wired gen 2 is still not offered in the UK by UK sellers.  People living in the UK have to buy from U.S. sellers and forfeit their consumer protection? 

  My gen 1 failed after 3 years which is ridiculous. Imagine if Intels processors died after 3 years. Google is such a huge tech company I fail to see why U.S. support for this, or any product, ends after one year.

  Shame on Google and if you are in the UK don't forfiet your rights. Consider this, if it isn't offered it's probably garbage. 

  Now I see why canon, for example, will release one version of a printer in UK and another in the U.S. with a slightly different model number. I bet the U.S. model is "tuned down" because our government protects businesses not her citizens.

  I guess Google just opted to not even sell this product in the UK. That tells me a lot and should be a warning to UK citizens. "Don't buy"

1 REPLY 1

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@Levi1980, I appreciate you reaching out to us. I understand that you are interested in receiving news, and we apologise that we do not have any new information to share at this moment.

 

We're working hard to get the information you need as soon as possible. I'd suggest you send feedback to let our team know about your concern. While they won't respond directly back to you, this is the best way to let them know about this. Let us know if you have more questions in mind.

 

Thanks for your response, MplsCustomer.

  

Regards,

Emerson