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Last4d ays my doorbell is offline

SLOT88_
Community Member

LINK DAFTARR

For the last4d ays my Google Nest wired Doorbell is offline. I know the first thing the AI auto response to these complaints is going to be "check the settings, reset the doorbell, check your wifi blah bla blah". None of those things are the issue!! I repeat none of those things are the issue!!! So if you are just going to respond with the same tired methods of reset and wifi checks etc. Don't!!!! It's a waste of a response. Lets hear something original from Google for once. Like an actual cause and fix.

Here is my guess. It appears there is some kind of update going on in the background or cloud as occasionally the camera comes back online then goes offline again and back on. This happens 2 or 3 times before finally it stays on. Just like an update or data dump, with several resets. Wouldn't surprise me if Google is collecting every face that appears on my doorbell to hand over to the FBI or just to collect for it's own data mining. What do you say Google?? Care to explain this odd behavior from one of your devices? No?? Let me guess "Try these steps...."

1 REPLY 1

EmersonB
Community Specialist
Community Specialist

Hello SLOT88_,

 

Thank you for reaching out to the community. I understand that some of the troubleshooting steps I may ask you to perform may take time, but they are important for us to identify the root cause of the issue and provide you with the best possible resolution.


If you are willing to move forward with the steps, I would be happy to help and guide you through the process.

 

Please let me know if you have any questions or concerns at any time.

  

Regards,

Emerson