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Nest indoor camera

Bobonboba
Community Member

Recently my indoor nest cams changed their maximum viewing angle. It has cut off approximately 1/4 of the view it used to have. We have done the zoom in and zoom out that’s mentioned several times. Is anyone else having this complaint? 

3 REPLIES 3

tsebastian
Community Member

check this article out: support.google.com/googlenest/answer/9251364?hl=en&sjid=9656060107730538227-NC

MplsCustomer
Bronze
Bronze

@Bobonboba 

You probably have the zoom enhance feature turned on.  Here is the full link:

https://support.google.com/googlenest/answer/9251364

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@Bobonboba, thanks for reaching out here in the Community and for sharing the steps you've done for your concern. Try restarting your Nest Camera and your Nest app or Google Home app.

 

To restart:

  1. Disconnect your camera from power by unplugging the power adapter from the electrical outlet.
  2. Wait 10 seconds.
  3. Plug the power adapter back into an outlet. Your camera will restart.

I appreciate the help, tsebastian and MplsCustomer.

  

Regards,

Emerson