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Nest indoor outdoor battery camera

Scocciante
Community Member

Don't work on nest app does on google is there an Update for Nest

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Scocciante 

Almost every day another customer discovers what we discovered when we bought a new Google Nest Camera (Battery) in September 2021.  Google Nest cameras and doorbells (including the battery doorbell and camera and the floodlight camera) released starting in the fall of 2021 can be accessed ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website. Previous cameras' feeds can be viewed in the Google Home app, but their history and admin settings can ONLY be accessed in the Google Nest app or on the home.nest.com website.

Google Nest has posted its rationale for this 2-app strategy--along with considerable customer reactions--in these posts in blogs in this forum.  Google says they're going to address the gap.

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

https://www.googlenestcommunity.com/t5/Blog/New-Cameras-and-Google-Home-app/ba-p/4632

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

 

Thanks,

Archie