10-20-2022 11:21 AM
Nest is not loading my cameras on the iOS app or the desktop browser. Blue spinning circle of death.
10-20-2022 11:31 AM
Where are you? I have the same thing, spinning wheel, I'm in NE London, UK
10-20-2022 11:33 AM - edited 10-20-2022 11:34 AM
Maybe Google Nest's servers are having issues right now. I just tried accessing the home.nest.com website, and after several minutes the video feed from half our cameras is still spinning blue. And the video feed for one of our cameras on our Nest Hub just blanked out and on attempting to reconnect says "Camera feed is not available."
Nothing is showing on the status page: https://status.nest.com/
We're in Minnesota, USA.
10-20-2022 11:33 AM
So frustrating, this is dangerous - I'm a carer and now can't see the person I am looking after, just a spinning blue line
10-20-2022 11:36 AM
There is currently a documented outage for live video and history.
10-20-2022 11:37 AM
Documented where? This just started and is not reflected on the status page.
10-20-2022 11:39 AM - edited 10-20-2022 11:42 AM
10-20-2022 11:40 AM
Okay, now I see it too. Thanks.
10-20-2022 11:44 AM
They probably only added it after seeing this thread.
10-20-2022 12:25 PM
lol. That’s funny…and probably true
10-20-2022 12:20 PM
10-20-2022 12:32 PM - edited 10-20-2022 12:32 PM
looks like it's working again. Lost a couple hours worth of footage though.
10-20-2022 01:30 PM
Yes. Service seems to have been restored
10-20-2022 01:43 PM
Hi everyone,
Yes, there was an outage, but it looks like things are all back to normal. If you are still seeing any related problems, please let me know, but everything should be all smoothed out by this point.
Thanks,
Jeff
10-24-2022 03:32 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, Jeff.
Thanks,
Archie
10-25-2022 10:37 PM
Hi there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie