06-02-2022 11:11 AM
I recently bought a house and it has the Nest outdoor cameras and thermostat. I’m having very hard times trying to setup the cameras I am using the thermostat in the app already but the cameras is giving me hard times the step by step instructions are not helping because the wifi is new how can I solve this or how can I connect them to the new wifi?
06-04-2022 08:56 AM - edited 06-04-2022 08:57 AM
As the cameras won't be in your Nest app, and are not connected to Wifi (they'll still be trying to connect to the previous Wifi), you'll need to factory reset them so you can set them up as yours and connect them with your app and Wifi.
https://support.google.com/googlenest/answer/9252162
Once reset, follow these setup steps (using the Nest app😞
06-08-2022 01:31 PM
Hey there,
Did you have any more questions or need any additional help?
Thank you,
Jeran
06-11-2022 07:55 PM
Hi there,
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.
Regards,
Steve