Nest outdoor indoor battery cam

[Wheatstraw]

• I installed my battery door bell with no issues. When I attempted the outdoor indoor camera the home app lets me do everything the same as the doorbell install till just after I agree to the arbitration I hit continue taking me to privacy tips hit next. Then it won't give me the ability to hit next on the final page before my doorbell was recognized. I bought a 3 pack of cams iv tryed all 3 many times none will work.

[MplsCustomer]

@Wheatstraw 

Did you follow all of the steps in the install process, including plugging your camera into the charging cord and waiting for the status light to pulse blue?

https://support.google.com/googlenest/answer/10919314

I've seem a couple of posts where customers got around installation issues by installing using the 6-character Setup Code on the bottom of the camera rather than using the QR code; you have to select "continue without scanning" as explained in the install video above.

[EdmondB]

Hello Wheatstraw,

I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.

Thanks for the help @MplsCustomer.

Best,
Edmond

[EmersonB]

Hey everyone,

@Wheatstraw, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

Thanks for answering, MplsCustomer and Edmond.

Regards, 
Emerson

[EmersonB]

Hi Wheatstraw,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks, 
Emerson