03-25-2023 07:45 PM
I've lost my mount while moving. I can't find any replacement camera mounts online.
03-26-2023 07:21 AM
Google Nest Support (https://support.google.com/googlenest/gethelp) might provide one if you are under the 1-year warranty. Otherwise, Google Nest does not sell spare parts.
At the end of the thread below, another customer found a 3rd-party source that sells magnets that you might be able to use:
https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Outdoor-Magnetic-Base/m-p/26691
03-30-2023 02:30 PM
Hi everyone,
@Robinsonb955, I'm sorry to hear about your experience on your Nest Camera. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
I appreciate the help, MplsCustomer.
Best,
Emerson
03-30-2023 04:46 PM
I filled out the forms a few weeks ago. I ordered one from etsy that someone made.
https://www.etsy.com/listing/1271701976/nest-outdoor-cam-magnetic-mount?ref=share_v4_lx
04-06-2023 03:51 PM
Hello Robinsonb955,
Thanks for getting back to us. We're not able to find your form. Could you please fill it up again and update us here. Looking forward to your response.
Regards,
Emerson
04-10-2023 07:36 PM
Hi there,
I wanted to follow up if you are still in need of any help. If so, please fill out the form above.
Thanks,
Juni
04-13-2023 07:58 PM
Hello there,
We haven’t received your form. Kindly fill it out so we can continue with the next step.
Regards,
Juni
04-18-2023 07:28 AM
Hey Robinsonb955,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Thanks for lending a hand, Juni.
Best,
Emerson