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Nest outdoor wired 1st gen camera magnet mount

Robinsonb955
Community Member

I've lost my mount while moving. I can't find any replacement camera mounts online. 

7 REPLIES 7

MplsCustomer
Bronze
Bronze

@Robinsonb955 

Google Nest Support (https://support.google.com/googlenest/gethelp) might provide one if you are under the 1-year warranty. Otherwise, Google Nest does not sell spare parts.

At the end of the thread below, another customer found a 3rd-party source that sells magnets that you might be able to use:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Outdoor-Magnetic-Base/m-p/26691

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@Robinsonb955, I'm sorry to hear about your experience on your Nest Camera. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

I appreciate the help, MplsCustomer.
 
Best,
Emerson

I filled out the forms a few weeks ago. I ordered one from etsy that someone made.

https://www.etsy.com/listing/1271701976/nest-outdoor-cam-magnetic-mount?ref=share_v4_lx

EmersonB
Community Specialist
Community Specialist

Hello Robinsonb955,

 

Thanks for getting back to us. We're not able to find your form. Could you please fill it up again and update us here. Looking forward to your response.

  

Regards,

Emerson 

Juni
Community Specialist
Community Specialist

Hi there,

 

I wanted to follow up if you are still in need of any help. If so, please fill out the form above.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t received your form. Kindly fill it out so we can continue with the next step. 
 

Regards,

Juni

EmersonB
Community Specialist
Community Specialist

Hey Robinsonb955,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks for lending a hand, Juni.

Best,
Emerson