Nest outdoor wireless cameras

[drnaples]

Been a Nest product fan for a long time. However, Oct. 2022 I purchased 2 outdoor wireless cameras for my entry gates to my home. It was late November before I was able to install them.  After several weeks of changing the settings, I found that the battery life was just way too short for my application. When I reached out to Nest for some help the only response I got was the return policy was 15 days. WOW! it would take 15 days to give a product a fair chance to perform. But I guess I moved to slow and now own 2 door stops because I have nest cameras everywhere I may have been able to use them.

Guess Nest is not interested in customer service and more interested in selling products with no concern of their long term customers problems. 

Glad new products are coming to the market, it gives us options. 

Too Bad, I like the product.

[Brad]

Hey there,

Thank you for sharing your experience with us. We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here. Please let me know if you have any questions. 

Best regards,
Brad

[Jake]

Hey there,

I wanted to check in and see if you managed to see Brad's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[EmersonB]

Hi everyone,

@drnaples just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

I appreciate the help, Brad and Jake.

Thanks,
Emerson