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Nest owner dies I am a guest

Be4
Community Member
  • My partner who is the nest owner has died. How do I transfer nest ownership to me. I am currently only a guest 
6 REPLIES 6

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Be4 

My condolences.

A factory reset and setting it up like a new device is the best way to achieve this.
Please check THIS link for more information (it is about moving but shows how to leave Nest to another owner.).

EmersonB
Community Specialist
Community Specialist

Hello everyone,

@Be4, thanks for reaching out here in the Community. Were you able to perform the steps suggested above? We'd be glad to hear from you.

I appreciate the help, RXShorty.
 
Best,
Emerson

Be4
Community Member

Sorry for the late reply - my mind has been elsewhere. Thanks for the advice. I will have a go 

EmersonB
Community Specialist
Community Specialist

Hi Be4,

We appreciate you getting back to us. Sounds like a plan. I'll keep this thread open and in case you have an update, you know where to find us. 

Thanks,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Be4,

We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

Regards,
Emerson

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Thanks,

Juni