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Nest secure and camera discontinuation

camhelppls
Community Member

Hey,

I was interested in buying a google nest camera but im reading everywhere that support for nest secure services will be ending 2024 in April? What does that exactly mean? Because it seems very indirect considering all of these products are still on sale with no disclaimer they'll magically stop working in April 2024? 

What im reading says the nest secure app will  continue to function and all nest secure devices will stop connecting to wifi, basically making them completely useless? 

Please assist.

Thank you

F

3 REPLIES 3

David_K
Diamond Product Expert
Diamond Product Expert

 

Nest Secure and Nest cameras are separate products. Cameras are not part of Nest Secure.

Cameras
Google is ending support for Dropcam. All other models (those still on sale) are not affected.

Nest Secure
On April 8, 2024, Nest Secure will no longer work. It will not be accessible in the Nest app and won’t connect to the internet.

More details here:
An update for our Nest Secure, Dropcam, and Works … - Google Nest Community

Lance_L
Community Specialist
Community Specialist

Hi camhelppls,

 

I'm following up to see if you still need any assistance. Have you had a chance to see David_K’s response above? Let me know if you have any questions.

 

I appreciate your help, David_K.

 

Best,

Lance

Lance_L
Community Specialist
Community Specialist

Hello camhelppls,

 

Buzzing in — do you still need our help? Don't hesitate to reach back if you do.

 

Regards,

Lance