08-02-2023 06:59 AM
I’m struggling with the wiring of my nest Doorbell (1st Gen). None of the videos or diagrams online are helpful with my situation. I’ve tried to do some trial and error to see which lines go to which doorbell (I have two at the house) and I have labeled them thus. Can anyone help me figure out where I need to plug my chime connector to?
08-06-2023 06:49 PM
Hi Apolet5,
Thanks for posting in our Community. I’m sorry for the trouble this has caused you. Let me help you out.
If you are in the US, you can contact our installation partner, OnTech, to help you set up the Nest doorbell.
For all other countries, you can book an appointment with a Nest Pro. More information here.
Best,
Lance
08-09-2023 07:00 PM
Hello Apolet5,
I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?
Regards,
Lance
08-10-2023 12:18 PM
Hi Lance, Thank you, I was trying to do it without having to hire someone if possible. I was able to hook mine up. I am getting video feed and everything EXCEPT, now the chime in the box doesn’t ring. Still trying to troubleshoot. I Any help would bee appreciated.
08-10-2023 12:43 PM
Hi Apolet5,
Gotcha. Check out the wiring diagram in this post. Also, this handy guide may help: Nest doorbell chime doesn't ring or sounds weak.
Let me know how it goes.
Best regards,
Lance
08-13-2023 04:52 PM
Hello Apolet5,
Buzzing in — do you still need our help? Don't hesitate to reach back if you do.
Best,
Lance