06-02-2025 12:09 PM
We had a power cut today which is common and not usually a problem. This time the camera is not connecting so I tried restart and the factory reset (more than once, plus unplugging) but even after fifteen, twenty seconds it is still flashing amber.
Any assist appreciated
06-02-2025 12:49 PM
You might want to try the factory reset again, holding the reset button down longer; sometimes it's a challenge to get a successful factory reset. See the instructions here: https://support.google.com/googlenest/answer/9252162
A status light that is quickly blinking yellow is supposed to mean the camera is going through its countdown to the factory reset.
A status light that is slowly blinking yellow is supposed to mean you're getting incorrect wattage from your power adapter.
06-03-2025 12:29 AM
Thank you. I tried again for a minute, it is the slow flashing amber light and the power cut was due to smart meter installation, I am wondering if the are connected.
I reset it recently for new WiFi and it was not an issue
06-04-2025 01:48 AM
So I swapped out the adapter with my Chromecast one and now they both work!