Nest wired doorbell green but offline repeat issues

[Manomon]

Wired Doorbell and its camera repeatedly goes offline almost a week or two after restart. Each time the it goes offline, LED is still solid green, so it should mean is connected, but it isn’t on the app and does ring. Checked Wi-Fi signal remains strong. But the problem remains. 

This is beyond frustrating as nothing changes and we do not have issues with out wifi connectivity ever. Currently….The camera is offline, has a solid green light, no light around the button and no feed on either the nest or google apps. When I try to reboot it nothing changes and trying to reconnect through the app does not work- the circle just spins and spins!!! 

Seems like firmware freezes although the outdoor temperature is -6C well above-20C operating condition. 
google nest there must be a remedy? Been living with this problem for a year…

[aatienza]

Hey Manomon,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.

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Thanks,

Archie