I just got a two pack of Nest Cams and when I try setting them up they both get stuck at the very end when it’s downloading an update.
It just stops randomly at whatever percentage.
Ive done many factory and normal resets on the cameras.
I’ve created new homes in the google home app, rebooted my phone(iOS) and airplane mode.
I don’t have an android phone that is compatible with google Home…
Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.
I am sorry to hear that you feel you had a poor experience with your Nest cameras. We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here. Please let me know if you need further assistance.