cancel
Showing results for 
Search instead for 
Did you mean: 

New wired indoor cams all offline

JBSD
Community Member

Just got three new wired indoor cams; waiting for the "two app solution" (Nest & Home) to be resolved.

BONUS:  all three just went offline.  My 'old school' doorbell & outdoor IQ Cam are still online.  Along with the rest of my devices.

Power on, green LED present.  Just BANG all three offline at the same time.  Also my Nest Hub Max.  Service problem?  Can't find a service status page.

Edit:  See NEST status page:  https://status.nest.com/  (LOL, still with the one foot @ Nest and one @ Home).  "Partial Outage"

4 REPLIES 4

MplsCustomer
Bronze
Bronze

Maybe Google has separate support networks for our old cameras and our new cameras.

Jeff
Community Specialist
Community Specialist

Hey, JBSD.

Sorry for the connection issues you're having with the new cameras. That sounds quite frustrating. I know it's been a few days, but I wanted to hop in here real fast to see if you were able to get this sorted out or if you still needed some help. Let me know and I will be happy to work with you on this if you need.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, JBSD.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks