Next doorbell quit recording

[Rudy49]

My google nest wired doorbell quit recording. Unit is only 5 months old and worked fine up

until a January. I didn’t notice it until a delivery was made but I never received a message about a package at my front door. Is there a limit to how much one can record on nest cam? I never erased any video so is there a storage limit? Can I erase everything and it will start to record again. I do have ADT with cameras that I am paying to have monitored so do I now have to pay for a nest doorbell cam for it to work again? 
so confused 

[MplsCustomer]

@Rudy49 

Do you have a Nest Aware subscription? Did you have a 30-day free trial subscription that expired?  The links below explain what you get with each subscription for each camera:

https://support.google.com/googlenest/answer/9681538

https://support.google.com/googlenest/answer/9233159

[janthadeus]

Hi folks,
 

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you need anything else.

I appreciate your help, MplsCustomer.

Thanks,

JT

[janthadeus]

Hey Rudy49,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

JT

[janthadeus]

Hi there,

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

JT