Hi jay5gen,
Thanks for reaching out here in the community! I'm sorry to hear that you don't have audio in your Nest camera's event history, even though the microphone is on after migrating your Nest account to Google. Help's here!
I appreciate all the workarounds you've already tried. I understand that the audio works fine in the live video.
To further investigate this inconvenience, I'd like to ask the following:
- What is the app that you’re not able to listen to some recording videos through the history? Is it the Google Home app, the Nest app, or both of them?
- What troubleshooting steps have you tried so far?
In the meantime, I'd suggest trying the following steps:
- Check if you have Audio Recording enabled. For instructions, refer to this article: Change Nest camera and doorbell audio settings.
- If possible, try viewing the recording videos on a different mobile device or tablet to see if the issue is specific to your current device.
Please keep me posted.
Best regards,
Jenniffer
