No download icon

[Bihny]

I read google help that i can download the videos clips to my pixel phone but the app show no download icon any where.  Please help

[MplsCustomer]

@Bihny 

In the Google Home app, the option is called "Save clip to device":

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/google-nest-cams-download-clips-is-miss...

[Bihny]

Thanks for replying, but I can't find the icon on the app.

[MplsCustomer]

@Bihny 

As I explained on the other thread, there is no "download" icon.

In the Google Home app, select your camera, then click on the "History" button at the bottom of the screen, then click on "Full History", then select an event, then click on the "More" icon (the three dots in the upper right corner). Then select the "Save clip to device" option, as shown in the screen capture below:

[EmersonB]

Hello everyone,

@Bihny I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

I appreciate the help, JT and MplsCustomer.

Best,
Emerson

[janthadeus]

Hi folks,

Checking in — I hope you've got the answer you're looking for. Let me know if you have more questions in mind.

I appreciate the help, MplsCustomer. 

Thanks,

JT

[janthadeus]

Hey Bihny,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for chiming in, Emerson.

Best,

JT