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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 915 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16758 Views
  • 0 replies
  • 7 kudos

Nest Doorbell Wired

I've had my Nest Hello Wired Doorbell since 2018. It stopped working last month (just after the warranty expired) along with a lot of other peoples, from what I'm reading. I'm guessing it's the cold weather issue.I still get the slow blinking blue li...

El_Vee by • Community Member
  • 1240 Views
  • 4 replies
  • 0 kudos

Change email address for notifications

My account is currently set up to send email notifications to my Gmail account. How can I change it to an alternate email address that is NOT Gmail? Years ago, it was set up this way, but when Google bought Nest, my account was somehow linked and it ...

jetmeddw by • Community Member
  • 1236 Views
  • 3 replies
  • 0 kudos

Nest doorbell

Can not see how to get the doorbell to grab my attention. Have turned on notifications on the home ap, have followed the online help but still the doorbell does not sound. Have tried connecting the Sonos but how do I get a sound?

Resolved! Nest Cam with Floodlight doesn’t work with Nest App

Just added our 6th Nest Camera (Floodlight model) to our home security suite. I brag on Nest cameras to everyone I know. What a fantastic product and the Nest App is the absolute BEST!!!Please try to understand my dissatisfaction to learn now I have ...

OneToFixIt by • Community Member
  • 1460 Views
  • 6 replies
  • 3 kudos

Blurry horizontal lines on nest cameras

Hello. I installed several nest cameras on the first floor of my business and they work great. I added more cameras to the second floor (which has a wifi booster) and every single camera has blurry horizontal lines all the time and the picture qualit...

Cameras going online/offline randomly

After adding two new cameras to an existing three camera setup (5 total)My cameras all worked fine. Now that I installed them around the perimeter of my house, they all randomly go on & offline.I checked my WiFi signal strength at all camera location...

380tom by • Community Member
  • 1345 Views
  • 5 replies
  • 0 kudos

Nest Doorbell Battery Metal Backplate

We moved recently and can’t locate the metal backplate for the camera. The device won’t work without it. I’m having trouble trying to figure out how to get a replacement. Thanks

Resolved! Google Nest doorbell and new Wifi network

I need to connect my Nest Doorbell to a new Wifi network. The doorbell is plugged in to an outlet and is not connected to a doorbell chime inside my house which I assume is what they refer to as a "wired doorbell". None of the online help available h...

tpiper by • Community Member
  • 1045 Views
  • 2 replies
  • 1 kudos
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