No notifications from Nest App on one phone (but not the other)

[PancakeMan]

I have had the Nest Hello video doorbell installed for approximately 3 years. Sometime in the past few months, notifications stopped coming to my device when the camera recognized somebody or if the doorbell was rung. I tried uninstalling and reinstalling the app, and all additional notification features to make sure permissions are granted, notifications are on, and none have been silenced. There are 0 notifications coming from the Nest App on my phone. Meanwhile, my wife is getting notifications from the same camera just fine. I can view the video feed on the Nest App, so I know that's not an issue. I tried physically disconnecting the camera and reinstalling it, no luck. Our phones are the exact same model of Pixel 8 Pro. The only thing I know I haven't tried yet, and really would prefer not to, is removing the camera as it says it will delete my video history and familiar faces. Please help!

[EmptyNester]

Hello,   I'm an end user like you. I believe you are running into a known problem with the alerts for nest on android.  Google is working on it.  However here is a possible work around that might fix it....

1. On the device, open the Settings app.
2. Tap System and then Languages and then Regional preferences.
3. Set each sub-setting such as Temperature and First day of week to the "Use default" option.
4. Close and re-open the Nest app.

Let me know if this works.