Not getting alerts or sounds in mi iphone

[Dianne3]

I am very Disappointed in nest you can never get customer service or any kind of help with your device. I’m not getting any alerts or sounds and can’t get anyone. 

[Ashepherdson]

You are posting in a user forum, if you want customer service you can contact them here 

https://support.google.com/googlenest/gethelp?hl=en

Step 3 shows contact options, chat and phone are available 

[Dianne3]

No I did not get help for my issue 

[Dianne3]

No the problem is not resolved