03-04-2023 11:09 AM
When I'm home or away and just want to check on things at home my live feed will not show I'll hit live and nothing it say not able to connect I have a Google nest camera indoor/outdoor I've had it for a year
03-09-2023 09:11 AM
Hey there,
Thanks for bringing this up to me, I'd love to take a look into this for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This might be helpful if it ever freezes, has connection problems, or isn't working normally.
Best regards,
Brad
03-13-2023 08:50 PM
Hi Connie4,
Checking in — how’s it going? Did you get a chance to restart your camera as suggested by Brad? If so, how did it go? Let us know if you need more help.
I appreciate your help, Brad.
Thanks,
JT
03-15-2023 09:39 AM
Hi there,
I wanted to pop in and see how things are going. Please let me know if you still need help. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Thanks for your help here, JT!
Best regards,
Brad