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Notifications

msnav59
Community Member

‎10-09-2023 06:04 PM

Our cable company upgraded us to Eero.  Since the installation, I do not receive camera notifications.  My husband, whom I added to the Google Home account, still gets them, but I don't.  The only thing that changed was the router to Eero.  

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zoeuvre
Community Specialist
Community Specialist

‎10-13-2023 11:50 AM - edited ‎10-13-2023 11:50 AM

Hi msnav59, 

 

Thanks for posting here in the Community forum, and I'm sorry to hear that you are not receiving Nest Camera notifications. Let's sort this out.

 

Do you use email or push notifications? If your concern is about not having any Nest Camera email notifications, check your spam folder and verify if your email provider allows notifications@nest.com. If necessary, add the email to the white list. For push notifications not showing up, check if you only receive notifications on one device and verify if the network connection is good.

 

Keep us posted. We're happy to help.

 

Best,

Zoe 

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