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Old Wired Doorbell Left of front Door

vhagen
Community Member

I want to use the wired doorbell as we only live in this house part time and having to recharge every 4 or so months will be very inconvenient.    The issue is the old doorbell wiring is not on the same wall as the front door.  Instead it is on the sidewall of the entry and down fairly low - waist level.   

Anyone have any experience if the included mount and the field of view for the doorbell camera will work?  Does anyone know of a different type of mount that may be more suitable?

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. You should be able to move the wiring up, but that may end with drilling a new location, etc. but if you use the mount that comes with the doorbell, that would be our recommendation. If you need to use the available wedge, then use that as well. Please let me know if you need further assistance. 


Best regards, 
Brad

janthadeus
Community Specialist
Community Specialist

Hey vhagen,


I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

Thanks for the help, Brad.

 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Best,

JT