It shouldn't take any time to issue refund. The issue has apparently gone to a senior team member and it's been over a month to get any results. I plan to dispute it with my credit card company if I don't get this. (Case 4-6790000032581)
Sorry to hear about your experience. Senior support will reach out to you as soon as they can. I would recommend continuing your email conversation to get updates regarding your case or reach out to Google Store support.
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.
