New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Syncing nest doorbell with Google home app
I have nest cameras and speakers all over my home and just added a nest ring doorbell. I had to set it up through the nest app and now it won’t let me add it to my Google home app. Every time I try and sign in it tells my my login information is inco...
Ditto: Nest Doorbell Pushing Too Many (Wrong) Notifications
Like a post by a similar title from earlier this month that was closed with no solution, I am also getting incorrect notifications. I am a subscriber. I have set up a zone on my doorbell camera and turned off all notifications outside the zone. Yet c...
Video unavailable
Who else has a problem with the new Nest cams in the Home app not having video available for hours? I have the subscription so I have 24/7 video available for 7 days. The old nest cams in the nest app have always worked great, all video is available ...
Resolved! nest Doorbell is offline
Hello Experts...I'm having an issue on my nest Battery Doorbell. It was working fine for last few months, since I installed it but couple of days ago I changed my wifi name and since then doorbell is offline and stopped working. How do I attach my do...
Change notification sound for Nest Doorbell gen2 for Motion detection &when someone rings the door
I have the Ring doorbell from 2018. Anytime there is motion detection the Ring app on my iPhone makes a unique noise for motion. When someone pushes the doorbell Ring makes another unique noise for that. I have now upgraded to the Nest wired doorbell...
Resolved! Doorbell camera shows camera icon - only in chrome
Good morning! When I look at my doorbell in home.nest.com using Chrome (and only in Chrome, there's no issue in other browsers) the image of my front porch has a big camera icon over it. In other browsers, when I click the porch cam it goes full scre...
Resolved! Nest Doorbell (Battery) not pairing in Google Home app after factory reset
I am having trouble connecting my Google Nest Doorbell (Battery) to my Google Home app.I had it working right out of the box, but I have now changed my wifi password (same SSID though).This requires me to update all of my wifi devices to the new wifi...
Nest Hello Doorbell Peeling
As you can see from the image below my Hello doorbell is peeling and I would like to request a replacement. From reviewing other posts on the forum it looks like @Brad has been able to help most folks that are reporting this problem so I am hoping he...
Manual record from Nest Cam
So one of the functions I found super useful with my previous webcams was that sometimes movement wouldn't be detected, or that 3 minutes wouldn't be long enough.So manually recording things that happened, or the ability to manually record things was...
Time Stamp on Latest Nest Cam
So I have been searching for a way to get Timestamps onto my camera footage, as without a timestamp its actually kind of useless legally.I have found the help topic at https://support.google.com/googlenest/answer/9220856?hl=en which was essentially u...
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