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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 370 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16213 Views
  • 0 replies
  • 6 kudos

Nest indoor camera

I am receiving notifications of motion but when I click on them to view, I get a message that says the video was deleted or no longer available. I had a lot of notifications. What is going on? Haven’t had any connection issues since I switched to Ver...

Kinda by Community Member
  • 1846 Views
  • 10 replies
  • 0 kudos

Can’t get one camera to reconnect

I have four cameras and one camera I cannot get to connect what do I do to get it to connect… it just started this time after I charged it of not connecting

Kdaawg by Community Member
  • 751 Views
  • 4 replies
  • 0 kudos

Nest battery 2nd generation deleting prior day's history

When I purchased and set up my teo nest outdoor battery cams I was under the impression they would store a total of 3 hours of footage in each camera's "history" without any subscription. When I log into the app to look at my camera's footage that ha...

Bengm144 by Community Member
  • 924 Views
  • 5 replies
  • 0 kudos

Nest Cam outdoor

Does anyone know a way to find a replacement magnet + mount for the original Nest cam outdoor?

Hello Doorbell Status Light doesn't turn on

I've installed a brand new Hello Doorbell and when setting up via Home App, it keeps failing because the status light doesn't turn on (not blue, not yellow, its just off). The Blue ring around the doorbell works fine so the device definitely has powe...

joyam by Community Member
  • 1075 Views
  • 4 replies
  • 0 kudos

Doorbell notifications on Nest Hub

I have a Google Nest Hub and a Google Nest Battery Doorbell. I had no previous wired in doorbell so cannot use another chime. Everything I’ve read or seen tells me that I can receive notifications on the Hub when someone rings the bell. I have both d...

Google Nest doorbell camera does not charge

The battery does not charge at all. I plug it in and it doesn’t gain any charge. Haven’t had the device too long, under a year, and it appears it will be useless after the charge expires (one day left).

Robhill21 by Community Member
  • 1486 Views
  • 9 replies
  • 0 kudos

Do not bother buying a wired Floodlight

For anyone searching about the 'low battery' issue with the Wired Floodlights, after spending 90 minutes on the Support Team merry-go-round of 'turn the power of' and 'is it plugged in right?' It was confirmed from their Senior Support that it, and I...

fdevans by Community Member
  • 1460 Views
  • 9 replies
  • 2 kudos
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