New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Google Nest Wireless Camera Video History
Hello, I am having issues with playing back recorded events. After I tap history then play back an event it displays the battery life but will play the audio from the event. Can anyone help me get this issue resolved? Thank you!
No video clips history, just static timeline with paid Nest Aware. Any ideas?
I have two nest outdoor cams and a nest doorbell. All of them capture great video. However, whenever I click on the camera, I only see a static timeline of each event that occurred, but cannot click to view the video. In fact, when I try to view the ...
Nest battery doorbell - problem connecting to cloud
Hi, i have an issue on setting up my nest doorbell (2nd gen), i kepthaving an issue "problem connecting to cloud". Please note that i have tried "troubleshooting" methods posted online, but none of them works. Please help and really appreciate your a...
Nest indoor wired night vision not working
Is there an ongoing issue with night mode? Camera in garage hasn’t moved, nothing changed but now it’s almost completely black where as before looked pretty good. Same with living room. Both have auto on night mode selected.
Cameras won't connect after moving Error C324
I moved a few months ago and haven't been able to setup any of my cameras since. I have 2 IQ outdoor and 4 indoor camera. All of them have the same error whether I try windows or Android app. I've been putting off getting them fixed, but today my gar...
Access to Nest Cam
I just installed a 2nd Gen wired Nest floodlight/camera but I am having issues giving my kids access to the camera. One of the major reasons for purchasing this was to allow my kids to check the camera instead of answering the door when they are home...
Wired nest camera
I added the camera to the home app. Tried to add to the nest app and it just tells me to download the home app which I already have. Can't figure out how to add the camera to the nest app.
Can I pull footage from nest aware that is 18 mo old if I was subscribed at the time but didn’t save
I have been praying for a way to pull footage from 18 mo ago and I’ve seen all the replies explaining it’s feat being impossible. However - to make it more complicated or I suppose to eliminate the Hail Mary - what if I had nest aware subscribed at t...
Nest Cam reset button doesn’t work
I am trying to factory reset my nest cam to connect it to a new Nest account but the pinhole reset simply doesn’t work. There is no button to press or at least no sensation that it is being pressed. I hold a thumbtack in the hole for 15-30 seconds an...
Nest Hello Doorbell
I want to delete my Nest Hello as it cannot connect to wifi. This is a useless app and I am disgusted with it.
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