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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15781 Views
  • 0 replies
  • 6 kudos

Not compatible cable message

Hi there,I purchased a pack of three cameras 9 months back, last week I wanted for charge all of them using the power adapter and cable that came in the box, one of them was charged to 100% while the other two wouldn’t charge at all..I figured it mig...

Malbaroudi by • Community Member
  • 1174 Views
  • 4 replies
  • 0 kudos

Nest Camera no power after power outage

We had power outage on Saturday for couple of hours. After it came back 2 cameras are back online but one of them is not working. I have unplugged and plugged it back in. It seems power outage might have fried it. What are my options at this time ?Up...

Nest wired doorbell keeps dropping from Nest Hub only

I'm so tired of trying to get my nest hub from dropping doorbell. Never drops from the Next app on my phone or on an old phone in my garage that has app that I use to see who's at front door. Reset hub constantly, rest doorbell to factory defaults co...

Outdoor cam keeps falling off the magnetic base

I just want to know if anyone else is having this problem. I’m constantly finding the camera on the ground. Really not pleased with this situation. I’m worried it’s going to break one of these times. Help @

Krauel5808 by • Community Member
  • 1936 Views
  • 7 replies
  • 0 kudos

Camera suddenly stopped saving videos

I have two nest cameras. One indoor, one outdoor. We have a subscription on both. Out indoor camera works fine and records video we can download. Our outdoor camera has suddenly stopped recording videos and only takes screenshots. Why is this happeni...

SylnSean by • Community Member
  • 700 Views
  • 4 replies
  • 0 kudos

Unwanted alerts from outside of zone

I have setup a zone and selected to receive notifications for that zone. For the area outside of the zone I have turned off notifications and event history but I'm still getting them for the area outside of the zone. How do I fix this?

tomleen by • Community Member
  • 1923 Views
  • 8 replies
  • 0 kudos

Disillusioned to say the least

For over a year our family has had multiple google nest battery cams and they are the worse things ever to be sold as security cameras they just do not work. Worse item I've spent money on in my entire life and thats the truth they're a complete rip ...

Anonymous by • Not applicable
  • 622 Views
  • 3 replies
  • 1 kudos

Nest indoor camera

I lost my login information for my Google account and now I’m trying to put my cameras on my new account, but it will not let me type removed from the old account which I do not have access to. What do I do?

Dano123 by • Community Member
  • 746 Views
  • 4 replies
  • 0 kudos

Old owner deceased - how to reset nest cam

Hi, I have the nest indoor wired generation 1 - doesn’t seem to have a reset button. The previous owner is deceased and cannot remove from the account. Support told me to unplug for 48 hrs but has not seemed to work - are there any other suggestions ...

Horses1234 by • Community Member
  • 1146 Views
  • 5 replies
  • 0 kudos
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