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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1670 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17817 Views
  • 0 replies
  • 7 kudos

My cameras detect my dogs as (Person)

My cameras detect my dogs as (Person) and alerts for both indoor and outdoor cameras. And also a car as a (Person) on my driveway camera, which technically is a person but not the car. Both wired and older Nest products. Is Nest planning to update th...

Bea13 by Community Member
  • 1790 Views
  • 3 replies
  • 2 kudos

Google Nest Battery Doorbell: Latch Stuck

The latching mechanism on my Google Nest Battery Doorbell is stuck after I've removed it from the mount to charge the battery. I cannot get it unstuck and therefore am unable to mount it again. Please advise as soon as possible.

Door notifying

I just transitioned from the Nest app to the Google app, and I no longer get notifications when someone is at my front door. Please abvise

Rust by Community Member
  • 822 Views
  • 4 replies
  • 0 kudos

Nest Hello lens fallen out

The lens on my Nest Hello has fallen out and will not stay in when I try to place it back? Is there a recommended way of restoring it, or does the whole unit simply need replacing (which would be a waste!)?

petecloss by Community Member
  • 905 Views
  • 4 replies
  • 0 kudos

Cameras & Wifi

Hello… I’ve read a few posts about cameras going offline, and there doesn’t seem to be any resolution on those.I’m having the same problem and bought another camera (different maker), connected it to the same wifi, and … they both went offline at the...

rodcu by Community Member
  • 1325 Views
  • 6 replies
  • 0 kudos

Nest Doorbell Battery ridiculously long delay

Yes, another complain, from another person. There is a 7s delay, even longer when someone rings the door. I'm losing my patience with google to fix it. It is ridiculous to sell a faulty product. At one point I had a problem with the doorbell not fitt...

brodadski by Community Member
  • 2710 Views
  • 12 replies
  • 6 kudos

Google Nest outdoor/indoor cameras.

Hi Google Nest.I love my google nest cameras, all 6.My question is, have you begun an update to let indoor outdoor cameras have access to full history on PC like Windows yet? I am just curious. I understand how to use the phone app and I am a current...

PEM by Community Member
  • 2116 Views
  • 13 replies
  • 0 kudos

Doorbell (wired) Phone alerts and sounds

Just installed a wired doorbell. The chime at home works just fine, but I am so frustrated that the alerts I get on my Iphone can not be changed to a louder and longer alert. Please tell me this can be changed. Thanks

Dougmart by Community Member
  • 649 Views
  • 2 replies
  • 0 kudos
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