Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Cannot successfully add a replacement Nest Hello doorbell to my Home config
The good news was that when I complained that plastic was peeling from the front of my Hello doorbell, Nest offered a replacement. The bad news is that after removing the otherwise functioning doorbell from my Nest home structure, every attempt at in...
Indoor Nest Camera not recording
We have been using our indoor net camera for nearly 5 years. Upon moving, we disabled it and reset it up recently, but it only collects still images of movements, it's not recording videos. We can watch live video, but it's not recording any of it. W...
My Google Nest Camera was hacked
My Google nest camera was hacked by some pathetic loser and psychopath. I have had this camera for less than a month and you guys won't give me a refund. I want my money back or I will be reaching out to ALL LOCAL NEWS STATIONS. The police won’t do a...
Pink/Blue Image on Doorbell Camera
I have a doorbell camera that recently started displaying camera footage with a pink and blue tint. It is hard to make out what is being shown on the camera. I have already viewed and tried various suggestions including:1) Using the APP turning the c...
Camera offline two stories up (can’t access to reset)
I have a combo Nest Cam and Floodlight. It’s two stories up. It went offline and now when I run the wizard to find it - it never does. If I enter the code it says it can’t find it. The lights still work. It has power. Is there any way outside of find...
Crack doorbell len
Can the lens be replace on the Nest door? if so where can it be taken to be fixed.
Nest doorbell cracking display
Seem to not handle UK weather as its falling apart of the display, is this normal behaviour?
Nest doorbell repair lens
Hello:Do you have a repair service? My nest doorbell came out of it's cradle and fell to the ground. The lens is shattered. Thank you
Nest Doorbell Notification is Always Empty
This screenshot from my watch is representative of what I see almost every time there is a notification from my doorbell. The person enters the frame a couple seconds later but the preview shows an empty porch. This is an Amazon delivery but it happe...
Door bell issue with Samsung phones
Has there been a solution to the talk and listen function with the Google door bell yet? Still can't hear visitors loud on my Samsung phone unless I turn off Bluetooth.
