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Outdoor Cameras are already installed 12’ off the ground so I cannot access the 8 digit code anymore

Sah3499
Community Member

I have already installed my cameras 12’ off the ground and now my wifi name has changed.  I can no longer scan the QR code to update my wifi.  Is there another way to accomplish this?

4 REPLIES 4

DominusNex
Community Member

Unless your product(s) had a card with the QR code(s) that you may still have mixed with the manuals or old boxes then the answer is, unfortunately, No. 

I had the same problem afew years ago and  went around taking photos of all the QR codes to print them out for next time. 

Rubes
Gold Product Expert
Gold Product Expert

Unfortunately not. You either need the QR code that comes with the manual or physical access to the camera to get the set up code located on the bottom of the device.

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @Rubes. I wanted to check if you still need help with this. If you have other questions and concerns, feel free to let me know.


Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve