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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15715 Views
  • 0 replies
  • 6 kudos

2nd generation wired indoor nest camera - how to factory reset?

The cable company came and installed a new router. I have a new network name and password. How do I factory reset my camera? I didn't disconnect my camera ahead of time because I didn't know that my network was going to change. My camera is still loo...

Mick2 by • Community Member
  • 24635 Views
  • 2 replies
  • 0 kudos

Outside of Zones

Why do I keep getting alerts that say for example "Person seen. Outside of Zones" when I do NOT have any Zones set up?

CaliXena by • Community Member
  • 679 Views
  • 3 replies
  • 0 kudos

Doorbell won't connect to WiFi through app

Trying to setup my new doorbell and I keep getting errors when trying to connect to the network. This seems to happen to me any time I add a new Google device which is insanely frustrating, but usually they end up working..... This one is not however...

Ds13 by • Community Member
  • 1565 Views
  • 8 replies
  • 1 kudos

Fascia is peeling

Hi, I have a Nest doorbell which I have had for approximately 15 months. I’ve noticed it’s started to peel. I initially thought it was a protective layer that I had failed to remove when I installed it but closer inspection shows it’s actually the pl...

Party8oy by • Community Member
  • 741 Views
  • 3 replies
  • 0 kudos

Longer charging cable for Nest doorbell battery

Is there a longer charging cable for the nest doorbell battery so the doorbell doesn't need to be removed from outside? Not looking for a permanent long adapter, as I see you can buy these online, but only a longer charging cable. Thanks!

LT2 by • Community Member
  • 820 Views
  • 4 replies
  • 0 kudos

Doorbell time/clock

Hi,I cannot seem to locate, if possible, anywhere to update the time on google doorbell , let alone good home app. Should be so basic and so simple yet it's nowhere to be found. Doorbell has been showing the time incorrectly for almost a year now.. I...

Zjubran by • Community Member
  • 1615 Views
  • 8 replies
  • 0 kudos
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