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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Aware not working
My cameras are online but nest aware is not allowing me to rewind. I called tech support and got to the point where they asked me to do a factory reset on my camera then lost connection with them. No support, no rewind- just a lot of my time and mone...
Resolved! Outdoor Nest Cam battery charge cord
How many charge cords or chargers are included in the Nest Cam Outdoor battery 2-pack model? I lost one of mine and not sure if I lost both or just one? I believe they were USB-C and would like to replace it.
Wireless battery cams and battery doorbell do not stay online.
I have posted this issue in multiple strands. I have implemented each and every suggestion by community specialists. All 3 battery cams and battery doorbell drop connections randomly 24/7, regardless of how close they are to 1,000 mbps router. I dele...
protective wire sheathing has flaked off..
The protective wire sheathing on the camera has cracked and broken and flaked off exposing the wires inside, causing it to short out so that the camera is working intermittently Am willing to send in for repair, or provide an exchange for the new “ba...
Resolved! Google Home App not announcing door events
I had an Arlo camera before and there was an option that allowed the Google Home app to announce on all devices that there was a person at the door. Now that I've switched to Google Nest camera, I don't have that feature. I get notifications that pop...
Nest Doorbell Gen 1 - Is a Chime Required?
New home construction that included doorbell transformer - 24v to front door but no chime. Can I install and use the Google doorbell without a chime and simply have it announce someone activating the doorbell on my Max Hub and google nest??
Nest video doorbell
Is there any way to move or remove the the windows suggested in the middle of the screen on video replays?
Resolved! Doorbell mount challenge
I want to mount a 2nd gen nest doorbell in place of my house’s old wired doorbell. However the space between trim, where the current doorbell is mounted, is only 12 cm (4.7 inches) tall. The nest is just over 5 inches tall. The trim is about 3/8ths o...
New nest camera with First gen Nest aware
My old camera died, so bought ane Nest wireless camera.Can't get it to join first Gen nest aware.Happy to migrate to next gen Nest aware, but dont seem to be able to do thatAppreciate any help ,thanks
Nest Doorbell suddenly stopped working
After 2 years Nest doorbell stopped working. Went offline & now will not connect to anything. Other camera in backyard works fine. Long steady green light blinks & blue ring is illuminated. I did several factory resents and removed device from app. N...
